- Customer Service
Customer Service Drop-in
A drop-in class anyone with the link can join: handling complaints and turning them around.
Taught by Mr. Mensah
Thursdays, 16:00–16:45 Africa/Lagos
Next: Thu 15 Oct, 16:00 GMT+1 · Turning a complaint around
Every cohort follows a lesson plan our staff approved. The lobby opens a few minutes before each session, the AI teacher starts when the first person arrives, and takes the questions the room votes up.
A drop-in class anyone with the link can join: handling complaints and turning them around.
Taught by Mr. Mensah
Thursdays, 16:00–16:45 Africa/Lagos
Next: Thu 15 Oct, 16:00 GMT+1 · Turning a complaint around
Taught by Ms. Adeyemi
No sessions scheduled
Build your first spreadsheet, formula by formula, twice a week.
Taught by Ms. Adeyemi
Mondays and Wednesdays, 10:00–10:45 Africa/Lagos
Next: Mon 12 Oct, 10:00 GMT+1 · Your first spreadsheet formulas
A short weekly class on passwords, phishing and what to share. Open to everyone at the academy.
Taught by Mr. Mensah
Tuesdays, 14:00–14:30 Africa/Lagos
Next: Tue 13 Oct, 14:00 GMT+1 · Spotting a phishing message
Spreadsheet formulas and staying safe online: two live lessons, a short quiz and a certificate.
2 lessons · Free
The demonstration organisation. It holds no real data and is reset by re-running cmd/demo.
Every class here follows a lesson plan a member of staff approved. The AI teacher explains, checks understanding and takes the questions the class votes up.